Kindly send your CVs in English by 30 th of January 2026.

About You

• English skills - advanced

• Spanish skills - medium/advanced

• Casino game knowledge needed (previous Dealer experience, online or landbased)

• At least 1 year experience in Ezugi with > 50% game types known (GK)

• Good PC Skills (Excel, Power Point)

• Strong knowledge of organizational development and process optimization

• Good analysis and synthesis skills, attention to details, problem solving capacity

• Knowledge of professional development processes

• Learning ability – selecting and using learning/training methods and procedures fit for situations when they teach or learn new things

• Good communication skills, active listening and summarizing skills

• Ability to learn and develop professionally

• Time management and organizational skills, able to meet deadlines

• High responsiveness to professional demands

• Ability to efficiently manage multiple tasks

• Excellent teamwork skills

• Professional integrity (impartial professional attitude, ethical profile)

About the Role 

• Increasing organizational efficiency by studying organizational structures, methods, systems and procedures, and supporting organizational development by coordinating training activities for company personnel

• Communicating with managers to ascertain their requirements

• Team task resolution

• Ensuring good implementation of operational procedures and provide ongoing support

• Having detailed knowledge of procedures and manuals as well as operational structure and processes

• Adhering to set quality standards; responsible for maintaining product integrity and quality of service provided by the company

• Maintaining up-to-date documentation related to procedures and manuals and creating new procedures as needed

• Monitoring performance of local studio staff (pit bosses, trainers, dealers, shufflers) and external partner studios; creating and submitting reports containing suggestions for performance improvement

• Supporting monthly meetings with local operations and external studios and ensure ongoing communication with designated individuals to maintain product quality across locations

• Planning, delivering and evaluating training programs for operational employees (pitbosses, trainers, dealers, shufflers) in accordance with the company's needs and objectives

• Setting the goals and objectives of training and/or presentations, and choosing appropriate training methods

• Traveling to client’s premises, as required

• Reporting to direct manager any irregularities observed in any of the locations (local or external)

• Work schedule - 2 shifts:   9:00 - 17:00 / 10:00 - 18:00;   14:00 - 22:00;

Recruitment Process

1. HR Interview

2. Technical Interview with selected candidates 

3. Offer