This website uses cookies to ensure you get the best experience.

Ezugi and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Youtube
Ezugi career site
Bucharest

Hybrid Service Manager (Internal Only)

Candidates matching the criteria below will be invited to SM department to have a 2 months of training program. Successful ones will be registered in SM pool, and they will go back to tables. When there is an official opening, they will be provided with an offer for SM position.


About You

Application Criteria

  • You should be an Experienced GP / Junior GSH or above
  • You should have full game knowledge
  • No DR last 6 months prior to the application
  • Not more than 2 explanatories last 6 months prior to the application
  • Not more than 3 lates (less than 25 min.) last 6 months prior to the application
  • TTS evaluation point >97 (average of last 6 months)
  • Maximum 4 days of medical leave last 3 months prior to the application 
  • Advanced level English
  • Computer Skills (MS Office / Google Drive / familiarity with back-office type of databases)
  • Integrity, Kindness, Fairness
  • Team player
  • Ability for high level communication

About the Role

  • Shift Administration: Assigns Dealers and Shufflers to the tables/positions and make sure that all the positions are always covered
  • Irregularities: Resolving mistakes performed by dealers and/or shufflers and informing customers properly. Registering / reporting incidents accurately
  • Local Support: Monitoring gaming operations / tables constantly to make sure that the production always reaches customers without a glitch. Perform troubleshooting to handle any incidents and if it is not enough, escalate the issue to the relevant department. Acting immediately upon customer requests. Registering / reporting incidents accurately
  • Evaluations: Evaluating employees based on evaluation rules and templates


Picture of Iulia Costin
Contact Iulia Costin Recruiter

Bucharest

Caring for our People

  • 🥳Joy

    From Ping-Pong and PlayStation to dedicated Ice Cream, Pizza, Waffle Days, Children's Day, Halloween, Christmas or Summer parties & all kind of random Festive Days as a Thank You to our Cherished Team

  • 🌈Work-Life Balance

    Extra vacation days

  • 🍧Your Daily Pampering

    Fresh fruits, snacks, healthy bites and a full range of beverages

  • 🎁Bonuses, Christmas and Easter Gifts

    We celebrate your dedication

  • 🪂Your Growth

    Powered by our training

  • ✨Vivid and smart team


  • 🌝Easily accessible location, just steps from Pipera subway station

We Select the Best of You. Because We are The Best.

No experience needed. This can be your first job. We train you, you get paid for it.

It is in our nature, deeply rooted in our instincts. The desire to shine. To grow. To build and impress.

Ready to play?

About Ezugi

Founded in 2012
Co-workers About 600
Bucharest

Hybrid Service Manager (Internal Only)

Loading application form

Already working at Ezugi?

Let’s recruit together and find your next colleague.

@ezugi.com