About You

• Minimum 1 year of online casino experience in a similar role (Service Manager / Floor Manager / Customer Support / this experience must be recent, took place during the last 3 years),
  Or, minimum 3 years of land base casino as Pit-Boss (this experience must be recent, took place during the last 5 years)
• Solid knowledge on gaming procedures
• Advanced English level required  
• Computer Skills (MS Office / Google Drive / familiarity with back-office type of databases)
• Organization skills , Excellent communication skills, Multitasking capabilities  
• Handles pressure, Willing to learn  
• Team player, Patient and calm person  

About the Job  

• Monitoring physically all the aspects of the operations by performing constant floor walks / using tools provided by company and making sure all the policies and procedures of the company are followed
• Resolving or escalating issues and registering / reporting incidents accurately

• Evaluating employees based on evaluation rules and templates

Benefits

• Fun & creative work environment with various facilities in a fast-growing company driven by innovation and modern technologies    
• Meal tickets  
• Performance bonus 500 RON after 3 months 
• Private medical coverage  
• Gym membership  

Working program: 8 (eight) hours/day, 5 (five) days/week (including if the case on Saturday or Sunday), according to Internal Regulation.

Department functions 24/7, so there are morning / afternoon and night shifts

Public holidays, night hours, weekend hours are paid accordingly

Travelling: Not required

Professional training: Attending the professional trainings organized by the company

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Pentru detalii legate de prelucrarea datelor dumneavoastra cu caracter personal, va rugam sa consultati Nota de Informare.